"ERICSSON" Hiring Support Engineer : BE/BTech

Company Name: Ericsson

Website : www.ericsson.com

Education : BE/BTech

Experience : Freshers

Job Location : Gurgaon

Job Role : Support Engineer

Job Responsibilities:

• Customer Issue handling.
• Handling of proactive support.
• Software Update Management (SUM) handling.
• Knowledge Management Tool (KCS) Coaching.
• Remote Service Gateway (RSG) Coaching.

Core Competences:

• Negotiation & Argumentation skills.
• Administrative Skills.
• Planning & Organizing skills.
• Problem solving & strategic thinking.
• Presentation & communication skills.
• Software support.
• Network level competence.
• Delivering Results & Meeting Customer Expectations.
• Analyzing.
• Presenting & Communicating Information.
• Applying Expertise & Technology.
• Planning & organizing.
• Working with People.

Preferred Qualifications:

• Customer issue handling.
• Handling of proactive support (optional).
• Software Update Management handling (optional).
• KCS Coaching (optional).
• RSG Coaching (optional).

How To Apply :

APPLY HERE