Qualification: B.E/B.Tech
Experience: Freshers
Location: Across India
Job Role: Customer Support Engineer
Job Description:
- The person will be responsible for providing technical support for Cisco products and networking technologies to Cisco's customers and partners world-wide.
- The engineer will provide technical support to partners and/or customers for Cisco technologies, products, and/or solutions.
- The engineer will typically be responsible for resolving moderately to highly complex technical problems, depending on the customers' need.
- Will escalate some specific problems to the responsible Business Units for product enhancement
- Should work closely with his colleagues to achieve common goals.
- The engineer will strive to technical excellence and expertise.
Desired Profile:
- The candidate should be B.E in Computer Science or equivalent from a recognized university.
- Should be a autonomous worker with team spirit and have the eager to learn technical aptitude to assimilate new learning quickly.
- Should have excellent written and verbal communication skills and able to adapt to a changing environment and Out-of-the-box thinker.
- Should be able to take initiative and drive change
- Performs well under pressure and in disruptive environments where priorities can change in response to customer demand.
- Capacity and passion to the customers. Good customer engagement.
How To Apply:
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