Company
Name : MindTree
Ltd.
Website
: www.mindtree.com
Education
: B.Tech/B.E./MCA
Experience
: 0-1
years
Location
: Chennai,
Hyderabad
Job
Role : Junior Engineer
Eligibility: 2014 Batch – BE/BTech and MCA
candidates with 60% and above throughout
Salary: INR 2.1 LPA
Roles and Responsibilities:
Technical Skills :
- Should have understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
- Prior Experience in infrastructure monitoring will be an added advantage
Role Details :
- Be responsible for queue monitoring and acknowledging tickets.
- Assigning tickets to next level of engineers as per the category of tickets
- Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
- Incident management and client handling skills.
- Support on call, ready to work in any shift as per the project need from any Mindtree location.
- Basic application support knowledge
- Excellent written and oral communication
- Ability to work independently, be adaptable to change and varied working hours
- Ready for 24/7 support, rotational shifts
- Ability to take quick decisions, like when to escalate a ticket to next level
- Ability to comprehend the issue and act with swiftness
- Individual must be flexible to work for extended hours, if required.
- High Integrity
- Problem solving skills and learning attitude
- Good communication skills
- Confident & Energetic
- Team player
- Process oriented
Training Fees: The cost of the training would be Rs.
40000\- + Taxes which would be around Rs. 45000\-. This has to be borne by the
candidate. After successful completion of 1 Year in Mindtree, 50% of the
training cost (50% of Rs. 40000\-) Rs. 20000\- would be reimbursed by Mindtree.
The training would be for a period of 45 days
The training would be for a period of 45 days
The training would be on the below technologies:
- Operating System
- Windows
- Linux
- Database
MS SQL
My SQL - Networking
- ITIL Basic Concepts
How To Apply :
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