Company Name  : IBM

Website : www.ibm.com

Education      : Any Graduate,Diploma

Experience        : 0 - 3 Years


Job Location      : Bangalore


Job Role           : Technical Support Associate


Job Description:

  • Ability to identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client - Outlook, Notes etc.
  • Skilled in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller 
Eligibility:
  • Bachelor's Degree/ Diploma
  • Flunecy In Communications Skills (both spoken and written)/ soft skills
  • Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. 
  • Shifts will 24x7 in nature and can vary depending on geographies supported
  • 15 years of education required
How To Apply:


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