Company Name :SonicWALL
Education : BE,B.Tech
Experience : Freshers
Job Location : Bangalore
Job Role : Graduate Trainee Support Engineer
Responsibilities:
Education : BE,B.Tech
Experience : Freshers
Job Location : Bangalore
Job Role : Graduate Trainee Support Engineer
Responsibilities:
- Responsible for providing technical support across SonicWALL product lines via Phone/Chat & Emails in 24x7x365 days environment
- Assist customers with deployment of SonicWALL network security products like Firewall/IPS and VPN solutions
- Provide technical solutions and workarounds for end users on the Level 1 Calls on respective product line
Requirements:
- Willing to work in 24x7 environment in night shifts.
- Good understanding of LAN/WAN topologies and technologies
- In-depth knowledge of OSI Model, TCP/IP, IP subnetting, Network Security basics, Routing, Switching and basics of IPV6
How To Apply:
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