Company Name: IBM India
Website: www.ibm.com
Website: www.ibm.com
Education: Any Graduate
Experience: Freshers / Experienced
Location: Hyderabad
Job Role: Associate/ Senior Associate - (Technical)
Job Description :
Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Remote Infrastructure support delivery
- perform problem cause analysis
- Resolve routine customer problem
- Ability to Identify Opportunity & Implement Process Improvements has technical experience and skills in the areas of problem determination, creativity and analysis.
- Ability to meet a set of defined account agent productivity measurements.
Mandatory Skills:
- Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- Browser Support - Internet Explorer
- Strong computer skills required
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Excellent oral and written communication skills.
- Excellent customer service orientation
- Neutral accent
Walk-in Details:
Date : 26, 27, 28, 29 & 30 March 2013
Time : 10 AM
- 4 PM
VENUE :
IBM India Pvt. Ltd,
Wing A Building No 3,
Raheja Mind Space, Hitech City,
Apiic Software layout,
Madhapur, Hyderabad - 500081
Contact person: Deepak / Chethan Ramesh
VENUE :
IBM India Pvt. Ltd,
Wing A Building No 3,
Raheja Mind Space, Hitech City,
Apiic Software layout,
Madhapur, Hyderabad - 500081
Contact person: Deepak / Chethan Ramesh
0 comments:
Post a Comment
Please Read The Rules Before Commenting:-
1) Your feedback is always appreciated. We will try to reply to your queries as soon as time allows.
2)Make sure to click the "Subscribe by email" link below the comment to be notified of follow up comments and replies.