Joint Campus
Placement Drive by IBM India Pvt Ltd at CGC Landran
Chandigarh Group of Colleges takes this opportunity to
invite students from your institute to a joint campus placement drive by
IBM India Pvt Ltd for Any Graduate, Any Post Graduates, Diploma Holders students of 2011 & 2012 passed out batches. The details are as follows:
IBM India Pvt Ltd for Any Graduate, Any Post Graduates, Diploma Holders students of 2011 & 2012 passed out batches. The details are as follows:
Name of Company
|
IBM India Pvt
Ltd
|
Date of Event
|
15th January
2013
|
Venue
|
Chandigarh Group of Colleges, Landran,
Mohali
|
Streams Eligible
|
Any Graduate, Any
Post Graduates, Diploma
Holders
|
Eligibility Criteria
|
55% or 5.5 CGPA
(aggregate of all semesters )
Percentage
aggregate considered only for
the highest degree pursued.
|
Desirable Skills
|
• Fluency In
Communications Skills (both
spoken and written)
• Understanding of
operating systems,
Windows 2000/NT/XP configuration options.
• Browser Support -
Internet Explorer.
• Strong computer
skills required for initial
call handling.
• Ability to identify
basic hardware parts and
aware of basic hardware concepts.
• User level
familiarity with at least one
e-mail client - Outlook, Notes etc.
• Skilled in
commercially standard software
apps & major desktop operating systems.
• Awareness of basic
networking concepts
and technologies.
• Proficient in
network connectivity
troubleshooting, TCP/IP, Dial-up,
Token Ring, Ethernet,
LAN/WAN.
• Excellent oral and
written communication
skills.
• Neutral accent.
•
Questioning skills- probing skills,
as
relevant to the issue and level of the caller.
|
Batch
|
2011 &
2012
|
Position
|
Technical Help Desk
-
Service Desk Delivery (SDD)
|
Job Profile
|
• Providing E-Mail Technical Help Desk
Services support to IBM Internal End
Users and External Commercial Account
End Users across North America, EMEA
& AP. The job will require you to
handle
inbound calls / emails / chats regarding
technical issues for end
users.
• Remote Infrastructure support delivery
• Perform problem cause analysis
• Resolve routine customer problem
• Ability to Identify Opportunity & Implement
Process
Improvements
• Has technical experience and skills in the
areas of
problem determination, creativity
and analysis.
• Ability to meet a set of defined
account
agent productivity measurements.
|
Job Location
|
Bangalore
|
Package
|
2 LPA
|
Process
|
Group Discussion,
Technical Interviews,
Communication Assessment
|
Note: Mandatory documents to be carried for the interview:
1. Photo
ID card (Driving License /
Passport
/ Voter ID card / College ID proof)
2.
Marks Sheets.
• Highest Degree (for all the semesters)
• XIIth
• Xth
3. Degree Certificate/s
4. Resume
5. Passport Size Photo
If you are employed in any of the
company, please bring:-
How To Apply:
REGISTER HERE
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