Company Name: HCL
Website: www.hcl.com
Website: www.hcl.com
Experience: 0 - 1 Years
Location: Chennai
Qualification: Any Graduate
Job Role: Associate/ Senior Associate -(Technical)
Job Description:
Technical Support Officer (Voice)
Essential Duties and Responsibilities:
- Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
- Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
- Configure software to connect to Internet application servers.
- Provide training to clients in the use of system and applications as related to Internet
- Obtain general understanding of OS and application operations related to company offered services.
- Identify and correct or advise, on operational issues in client computer systems
Expectations:
- Excellent communication skills in English.
- Willing to work in Night shift.
- Willing to work in a BPO.
How To Apply:
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