Company Name : Google India
Website : www.google.com
Education : BA, B.Sc
Experience : 1 year
Job Location : Hyderabad
Job Role : Product Quality Analyst
Responsibilities:
Experience : 1 year
Job Location : Hyderabad
Job Role : Product Quality Analyst
Responsibilities:
- Investigate,
identify, and prevent/remove product quality issues by reviewing accounts,
transactions, user-generated content, advertisements, local business
listings, and/or search results in order to enforce product-specific
policies.
- Identify market
trends, identify product vulnerabilities, and recommend strategy
adjustments based on market trends and patterns.
- Lead and
participate in special projects/initiatives: innovate and implement
large-scale quality improvements to processes and/or systems by conducting
data analyses and making recommendations, troubleshooting technical
issues, and refining processes around customer support and product
expansion. Increase efficiency through processes and system enhancements.
- Manage and
respond to escalations from internal and external parties within
designated service levels as appropriate.
- Collaborate with
cross-functional groups such as Engineering and Product by exposing
product vulnerabilities and providing feedback on systems/tools/process in
order to increase automation while providing a better experience for our
users.
Minimum qualifications
- BA/BS degree in
Computer Science, Mathematics, Statistics, Engineering or related
discipline
or equivalent practical experience. - 1 year of
relevant working experience.
Area of Work:
The Product Quality Operations (PQO) team protects Google's users. We define and communicate product policies, and we defend Google's integrity by fighting spam, fraud and abuse across Google products. The PQO team ensures product quality for the company's expanding base of advertisers, publishers and users in more than 40 languages. We partner with Engineering to combat fraud and abuse across major products like Search, AdWords, AdSense, Google+, Wallet, and Maps. PQO team members are motivated to find innovative solutions and use technical know-how and proactive communication to work across functions to defend the user.
How To Apply:
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