Job
Description:
Receiving
calls from customers based out of US
- Solving queries and concerns on the call
- Arranging for any service required by the Customer
- Provide Customer with product and service information
- Sell Products to eligible Customers
- Up sell Products and Services
- Follow-up on customer inquires and resolve
- Recognize, document and alert the supervisor of trends in customer calls.
- Recommend process improvements.
Job
Specification:
- Should be Customer Service Centric
- Excellent English Verbal Communication Skills
- Working knowledge of Computers
- Professional Phone etiquettes and ability to work with a Team
- Should be willing to work nights
- Should be open to Change
- Minimum of 18 years of age
Educational
Requirements:
Should be minimum 10+2 or a Graduate
BE,
B-Tech, B.Pharm and MCA freshers need not apply.
Industry: BPO,
Call Centre, ITeS
Location : Hyderabad
Functional
Area: ITES,
BPO, KPO, LPO, Customer Service, Operations
Role
Category: Voice
Role: Associate/
Senior Associate -(NonTechnical)
Keyskills:
CSR,
Customer service, voice support, customer support, customer service executive
Education:
(UG
- Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG
Course - Any Specialization, Post Graduation Not Required)
Company
Profile:
GE
Global Servicing
Contact Details
Recruiter
Name: Ms.Sudha
Kanwar
Contact
Company: GE
Global Servicing
How To Apply:
